Privacy Policy

Privacy Policy

Introduction

Welcome to Louisville ADD-ADHD Therapy’s online platform. We are dedicated to providing exceptional therapy services while maintaining the utmost privacy and security for your personal information. This Privacy Policy outlines our practices regarding data collection, usage, and protection, ensuring transparency and compliance with global privacy regulations.

Scope

This policy covers all aspects of our website (https://louisville-add-adhd-therapy.denvermentalhealthcare.com), mobile applications, online services, and products offered by Louisville ADD-ADHD Therapy. Please note that third-party platforms or services linked to our site, such as social media integrations or analytics tools, have their own privacy policies, and we encourage you to review those carefully as they are not governed by this policy.

Processing Activities

This Privacy Policy is relevant when:

  1. You use any of our applications or services as an authorized user, ensuring a secure and personalized experience.
  2. You visit our website, allowing us to gather information about your interaction for improvement and analytics purposes.
  3. You subscribe to receive communications from us, including newsletters, emails, phone calls, or text messages/SMS, which provide valuable updates and support.

Personal Data Collection

We collect various categories of personal data to enhance our services and personalize your experience:

  1. Account Information: Details required to create and manage your user account, such as name, email address, and password.
  2. Payment Information: Securely processed data for transactions, including credit card numbers, billing addresses, and payment history.
  3. Financial Information: This may include bank account details or investment portfolios (if relevant) for financial services offered.
  4. Purchase Information: Data related to products or services purchased from us, such as order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile phone numbers for device recognition and analytics.
  6. Location Data: Information about your location, gathered through GPS or other tracking technologies, to provide location-based services (with user consent).
  7. Feedback: Your valuable insights, reviews, and comments help us improve our services.
  8. Social Media Information: When you interact with our social media pages, we may collect data like your public profile information and preferences.
  9. Product Information: Details about products or services of interest to you, including preferences and interaction history.

We collect this data through multiple channels: user input forms, interactions with our applications and websites, automated tracking technologies, and third-party sources who provide us with aggregated or de-identified data.

Cookies

To enhance your experience on our website, we use cookies, which are small text files stored on your browser. Cookies serve various purposes:

  1. Strictly Necessary: These ensure basic functions of our website, such as user login and navigation.
  2. Preference Cookies: Remembering your preferences, language settings, and ad choices for a more personalized experience.
  3. Analytics Cookies: Tracking user behavior to analyze trends, perform site optimization, and measure the effectiveness of our online content.

Users have control over non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data to ensure confidentiality.

Security Measures

Protecting your data is our top priority. We have implemented robust security measures to safeguard your personal information:

  • Encryption: Secure data transmission and storage using industry-standard encryption protocols.
  • Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We are committed to the safety of minors. Our services do not intentionally collect or solicit personal information from children under 18 years old. If you believe we have collected such data by mistake, please contact us immediately using the details below.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access, rectification, and erasure of your data.
  • Right to restriction or object to processing.
  • Right to data portability, allowing you to move or copy your data easily.
  • Right not to be subject to automated decision-making or profiling.
  • The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights, please reach out to our privacy team at your earliest convenience. We will respond to your requests promptly and in line with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us:

  • Email: [email protected]
  • Address: Louisville ADD-ADHD Therapy, [Street Address], [City, State, ZIP Code]

We appreciate your trust in Louisville ADD-ADHD Therapy. By using our services and providing your personal data, you agree to the terms outlined in this Privacy Policy.